Safe Gaming

pbc88's commitment to responsible gaming

Setting limits on entertainment and staying aware to protect yourself and your family — that is what responsible gaming is about. pbc88 believes every player should enjoy gaming with a clear mind and of their own free will.

For ages 21+ only

Our position

Gaming is entertainment — not a source of income

Casino and sports betting on pbc88 are intended purely for entertainment. We recognise that gambling addiction is a real problem and can cause harm to families, finances, and mental health. That is why we encourage every player to maintain full control over their spending and time.

Our Terms and Conditions clearly state that no person under 21 may create an account or place bets on this platform. No account is kept active without age verification. If you ever feel that the urge to play is growing or that other areas of your life are being affected, taking a break is the wisest course of action.

Answers to your responsible gaming questions are available in the FAQ section, or you can contact our 24/7 live chat support directly.

Tools for control

Tools to keep yourself safe

pbc88 gives every player the ability to control their spending, time, and access.

Set a deposit limit

Set a maximum amount you can deposit daily, weekly, or monthly. Once set, deposits beyond that limit will not be allowed.

Session time limit

Decide in advance how long you will play in one session. The platform will automatically alert you when that time is up.

Loss limit

Have gaming stop automatically once you have lost a set amount — this limit can be configured from your account.

Cool-off period

Temporarily close your account for anywhere from one week to one month. During this time, logging in or making deposits will not be possible.

Self-exclusion

If you need a long-term break, request a permanent or extended account suspension through 24/7 live chat.

Reality check

Pop-up reminders will appear at set intervals to show you how long you have been playing and how much you have spent.

To use these tools, go to your account settings or get help from our 24/7 live chat support — available in both Bengali and English.

Stay alert

Warning signs of a problem

Gambling addiction develops gradually. If you notice the following signs, stop and seek help.

You can learn more about pbc88's values and our commitment to responsibility on our About Us page.

Chasing losses with larger bets

Feeling the urge to place bigger bets to recover a loss is the first sign of a problem.

Losing track of how long you have been playing

Time passing without being able to stop playing is beyond the limits of healthy gaming.

Hiding it from family or friends

If you find yourself concealing your gaming from family, the problem is getting deeper.

Betting with money set aside for essential expenses

Using money from your rent, food, or education budget for gaming should be stopped immediately.

Feeling restless or angry when unable to play

Feeling mentally unsettled when the platform is unavailable or you cannot play is a sign of addiction.

Difficulty concentrating on work or studies

If thoughts about gaming are making it hard to meet professional or academic responsibilities, immediate action is needed.

Check yourself

Ask yourself honestly

If most of your answers to the questions below are "yes", consider seeking help.

In the past month, have you spent more time or money on gaming than you intended?

Have you tried to stop gaming but been unable to?

Have you ever borrowed money or dipped into savings to fund gaming?

Have family members or people close to you expressed concern about your gaming?

Have you gone back to gaming to escape feelings of anger or frustration after a loss?

If you answered "yes" to three or more questions, contact our support team or reach out to a family member for help.

Ways to get help

Help is always close

You do not have to face a problem alone — support is available through several channels.

pbc88 live chat support

Our support team is active at any time of day or night. You can speak in Bengali to request self-exclusion or account closure.

Email support

You can also reach us by email. Write in Bengali or English — we will respond in either language.

Family support

Talk openly with trusted family members. Letting them know your situation means they can provide the help you need.

Professional advice

Consult a behavioural specialist or psychiatrist. You can contact mental health service providers in Bangladesh directly.

Our commitment

pbc88's pledge to responsibility

We are more than a gaming platform — we believe a safe gaming environment is everyone's right. In line with our Privacy Policy, player data is always kept secure and is never shared with any third party.

Strict prohibition on account creation by anyone under 21, with an age verification process in place.
Self-exclusion requests are acted on immediately upon receipt — no waiting.
If unusual activity is detected on an account, our team will reach out proactively.
Deposit and withdrawal limit tools are always available free of charge.
24/7 live chat and email support in both Bengali and English.
No bonuses or promotions apply to accounts with active limits.

Common questions

Responsible gaming FAQ

Yes. Any balance remaining in your account at the time of your self-exclusion request can be withdrawn through the normal withdrawal process. Withdrawals are usually completed within 1 hour. Contact us via live chat for assistance.

No. The minimum age to play on pbc88 is 21. People aged 18 to 20 are also not permitted to use this platform. No account is kept active without age verification, and any account found to belong to an underage user is closed immediately.

Reducing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is to prevent impulsive decisions. Use account settings or live chat support to change your limit.

No. Your account will not be reactivated automatically when the period ends. To reactivate your account, you must contact support yourself and complete a set waiting period.

If a family member is concerned, they can contact our support team. After verifying the necessary details, we will provide assistance. The account holder's safety is our highest priority.

No. Using deposit limits, cool-off periods, or self-exclusion tools does not cancel your VIP status or any benefits you have already earned. However, new bonuses cannot be added while an active limit is in place — this is for your protection.