pbc88's Privacy Policy

pbc88 places the highest priority on user privacy. This Privacy Policy ("Policy") applies to users of the pbc88app.cam website and its related services. By using our services, you are considered to have agreed to the terms described in this Policy. We recommend reading this Policy together with our Terms and Conditions, as both documents together form the complete legal framework for our services.

1 Types of Information Collected

When registering an account, making a deposit, withdrawal, or using any service on pbc88, we may collect the following types of information:

1.1 Information Provided Directly

• Full name, date of birth, and nationality
• Mobile number and email address
• Password and security question answers
• Documents required for identity verification (national ID card or passport)
• Transaction details including bKash, Nagad, or Rocket numbers

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and language settings
• Site access times, page browsing patterns, and session duration
• Information obtained through cookies and similar tracking technologies
• Referral source and navigation information

1.3 Information Received from Third Parties

In some cases, we may receive information from trusted third parties for the purpose of identity verification or fraud prevention. Such information is always received through secure channels and is used solely in the verification process.

2 Purpose of Using Information

pbc88 uses collected information for the following purposes:

• Account Management: To create, verify, and maintain your account and confirm your identity.
• Transaction Processing: To properly complete deposit and withdrawal requests.
• Customer Support: To resolve your issues via live chat or email.
• Security: To prevent fraud, unauthorised access, and other risks.
• Regulatory Compliance: To meet legal obligations and resolve disputes.
• Service Improvement: To analyse user experience and provide better service.
• Notifications and Communication: To inform you of bonuses, updates, or important service-related information.

3 Information Storage and Security

pbc88 applies industry-standard security measures to keep your personal information safe. Our servers are protected by SSL technology, which encrypts all data transmitted between you and our servers.

3.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, we may retain information for a set period as required by legal obligations, dispute resolution, or enforcement of terms of service.

3.2 Technical Security Measures

• Latest SSL/TLS encryption technology
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Restricted access controls — only authorised staff can access sensitive information
• Data stored on servers is kept in encrypted form

4 Information Sharing and Disclosure

pbc88 may share your personal information with third parties only in the limited circumstances described below and under strict confidentiality terms:

4.1 Service Provider Partners

We work with specialised service providers for transaction processing (bKash, Nagad, Rocket), technical infrastructure maintenance, and customer support assistance. These partners may use your information only for the purposes we direct, and they are bound by confidentiality agreements with us.

4.2 Legal Obligations

If pbc88 receives a court order, government directive, or lawful request from a law enforcement agency, it may be required to disclose the necessary information. Such disclosures will always be made in compliance with applicable laws and regulations.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. Users will be given advance notice in such circumstances.

5 Cookie Policy

The pbc88 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help ensure the site functions properly.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the site — maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site traffic and usage patterns — no personal identity is associated with these.

You can control or disable cookies from your browser settings. However, disabling certain cookies may limit the functionality of the site.

6 User Rights

Every user registered on the pbc88 platform may exercise the following rights regarding their information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances — however, this may not be fully possible where legal obligations exist.
• Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to request your information in a structured format.

To exercise any of the above rights, contact us directly. We provide support in Bengali and English via 24/7 live chat and email.

7 Policy on Minor Users

All services on pbc88 are strictly for users aged 21 and above. We do not knowingly collect personal information from any minor. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information. Compliance with our Responsible Gaming guidelines is required of everyone on our platform.

8 International Data Transfer

Our servers and technical infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it is stored according to the protection standards described in this Policy. We ensure appropriate contractual safeguards when transferring data to third countries.

9 Policy Changes and Updates

pbc88 reserves the right to change or update this Privacy Policy as needed. For any significant changes, we will post a notice on the website and the "Last Updated" date at the top of the Policy will be revised. Continued use of our services after any changes will be taken as your agreement to the updated Policy. We therefore recommend reviewing this page regularly.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Live Chat: Contact us directly via the live chat button on any page of the website — available seven days a week, 24 hours a day.
• Email: [email protected]

We accept requests in both Bengali and English. You will also find answers to many data protection questions in our FAQ section.